Who are we

The Training Bureau is an NZQA registered Private Training Establishment (PTE) specialising in practical hospitality related training.

We have been delivering LCQ training since 1997 when the company was known as the Liquor Licensing Bureau and first received NZQA registration. In that time we have helped over 20,000 people obtain their LCQ with a 96% pass rate.

Currently, we deliver LCQ by Correspondence or live online Zoom courses anywhere in New Zealand; and Classroom courses in Hamilton, Tauranga, New Plymouth and Queenstown.

Our Mission

01

Providing high quality training with an emphasis on great customer service.

Our Promise

02

We create relevant training with experienced tutors ensuring clients are able to upskill while enjoying tailored industry experiences and excellent customer service. We ensure our courses are of an excellent standard and hold the top rating of ‘category 1’ provider with NZQA.

Our Foundations

03

The Training Bureau has been operating since 1997. It has been shaped and operated by those with an understanding and passion for the hospitality industry, and the needs of the clients they serve at the center of what they do.

Our Commitment

04

We take the responsibility of preparing staff for their duties very seriously. We are committed to ensuring everyone that goes through our courses comes out equipped and confident to deal with the real life situations that are unique to the hospitality industry.

Why Choose Us?

We stand out because of our excellent customer service and the ability to talk to a real person when you have questions. Our tutors are experts in their field and are passionate about delivering training that ensures that you or your staff are confident to serve alcohol safely and within the law. Coming from hospitality backgrounds and liquor licensing backgrounds, they understand the practical knowledge they need to share to make sure anyone going through our courses are equipped and prepared to become a Duty Manager.

We also understand the busy hospitality and retail sector, so combine our training with the convenience of having an online exam when it suits you. You can get your Licence Controller Qualification (LCQ) in 3 easy steps.

Step

01

Complete a LCQ course with the Training Bureau. (Choose from Classroom, Correspondence or Online)

Step

02

Complete and pass your LCQ Exam online (2 hour exam)

Step

03

We will apply to ServiceIQ who will email your LCQ Certificate to you electronically, and we will record your achieved unit standards with NZQA.

What Our Students Say

 

Our Feedback

0 +
Students Trained
0 +
Training Since
0 +
Years of Experience