LCQ is the qualification you need to become a certified manager in any establishment that sells or supplies alcohol to the public. It gives you a good understanding of the law and host responsibility which is critical for the safe and responsible service of alcohol.

This course is NZQA accredited and on completion you will be awarded with the official ServiceIQ LCQ Certificate, Unit Standard 4646 and Unit Standard 16705.

What the Course Covers

  • Legal requirements, offenses and penalties around serving alcohol
  • Duty manager and server responsibilities
  • Creating a safe drinking environment
  • How to identify intoxicated patrons and techniques for assessing their intoxication levels
  • Server techniques of dealing with intoxicated patrons and maintaining customer and staff safety
  • Application and renewal process for managers certificates

Online Classroom Course – Zoom

Thursday 7 July 2022

Monday 18 July 2022

Get qualified without leaving home!

Our online Classroom LCQ Course is perfect for anyone who wants to get qualified in the convenience of their own home or workplace, but still wants the benefits of the classroom environment.

These courses are delivered by expert tutors in an interactive environment through Zoom. You will be sent our Managers Guide to Sale and Supply of Alcohol and course workbook and are also provided with a recording of the training session once it is finished.

The course is delivered in one day and you complete the exam online whenever you are ready.

Price $250 includes: manual, workbook, postage, access to Zoom video recording, qualification and GST.

Correspondence Course

The correspondence course is great for independent learners who prefer to study at their own pace, or find it difficult to attend a course.

The course manual, resources, and workbook are posted to you, and you are given access to online materials. We know some people prefer to use the manual and complete their workbook, and some people prefer to complete their course online, so you get to choose if you complete the workbook and return it to us for marking or complete the online modules.

Once we have reviewed your workbook or online modules, and it has been completed to an acceptable degree, we return it to you with any feedback from the Tutor and provide you with access to the online exam. You can then complete the assessment when it suits you.

Price $250 includes: manual, workbook, postage, access to online resources, qualification and GST. 

Classroom Based Courses

The classroom based courses are one day and give you access to one of our qualified specialist tutors who are able to answer questions throughout the course, and share useful industry knowledge and stories with you to help give you context to the information. You are also provided with our Managers Guide to the Sale and Supply of Alcohol and a course workbook. Once you have completed the course, you will be provided with access to our online exam. You can sit the exam at a time that is convenient to you.

Price $250-$275 including GST (Price depends on the location costs/catering).

Rotorua Courses

Monday 11 July 2022

Tuesday 26 July 2022

Tauranga Courses

Thursday 11 August 2022

Taupo Courses

Tuesday 9 August 2022

Hamilton Courses

Tuesday 12 July 2022

Monday 1 August 2022

Tuesday 23 August 2022

Napier Courses

Monday 25 July 2022

Online Courses

Thursday 7 July 2022

Monday 18 July 2022

Queenstown Courses

Monday 25 July 2022

Monday 22 August 2022

Blenheim Courses

Monday 15 August 2022

Monday 26 September 2022

Nelson Courses

Tuesday 16 August 2022

Tuesday 27 September 2022