Frequently asked questions(FAQ)

 

General

No, however when there is a major change in the law around the sale and supply of alcohol it is likely that the LCQ will be updated to reflect the new law. This last happened in 2012 with the introduction of the Sale and Supply of Alcohol Act 2012. Anyone who had received the LCQ prior to 2013 may be required to update to the current LCQ, if they didn’t complete the LCQ bridging test (which expired in January 2017)

ServiceIQ issue the LCQ Certificates for the country and we do not receive a copy.  You will need to request a copy from ServiceIQ – 0800 863 693 (fees may apply).

ServiceIQ issue all LCQ Certificates in up to 10 working days. If you haven’t received your certificate within 3 weeks of when you passed the exam please contact us on 0800 227 872 or ServiceIQ directly on 0800 863 693. 

To get a Manager’s Certificate you need to complete and submit the Manager’s Certificate application form which is available on your local councils website where your workplace is located.  

You need to: Have the LCQ Certificate Be over 20 years old Have no relevant criminal convictions Have experience working in a licenced premise Be currently working in a licenced premises Be a suitable person.