Welcome to The Training Bureau


About Us

The Training Bureau is an NZQA registered Private Training Establishment (PTE) specialising in practical hospitality related training.

We have been delivering LCQ training since 1997 when the company was known as the Liquor Licensing Bureau and first received NZQA registration. In that time we have helped over 20,000 people obtain their LCQ with a 96% pass rate.

Currently we deliver LCQ by Correspondence or live online Zoom courses anywhere in New Zealand; and Classroom courses in Hamilton, Tauranga, New Plymouth and Queenstown.

Licence Controller Qualification

The Licence Controller Qualification (LCQ) is NZQA accredited and covers the required training to apply to the council for your Manager’s Certificate. It is important for any business serving or supplying alcohol. Having a good understanding of the law and host responsibility is essential. The Sale and Supply of Alcohol Act 2012 requires all licensed premises to always have a person with a Managers Certificate on duty when they are selling or supplying alcohol.

Our Upcoming LCQ Courses

Rotorua Courses

Monday 11 July 2022

Tuesday 26 July 2022

Tauranga Courses

Thursday 11 August 2022

Taupo Courses

Tuesday 9 August 2022

Hamilton Courses

Tuesday 12 July 2022

Monday 1 August 2022

Tuesday 23 August 2022

Napier Courses

Monday 25 July 2022

Online Courses

Thursday 7 July 2022

Monday 18 July 2022

Queenstown Courses

Monday 25 July 2022

Monday 22 August 2022

Blenheim Courses

Monday 15 August 2022

Monday 26 September 2022

Nelson Courses

Tuesday 16 August 2022

Tuesday 27 September 2022

Why Choose Us?

We stand out because of our excellent customer service and the ability to talk to a real person when you have questions. Our tutors are experts in their field and are passionate about delivering training that ensures that you or your staff are confident to serve alcohol safely and within the law. Coming from hospitality backgrounds and liquor licensing backgrounds, they understand the practical knowledge they need to share to make sure anyone going through our courses are equipped and prepared to become a Duty Manager.

We also understand the busy hospitality and retail sector, so combine our training with the convenience of having an online exam when it suits you. You can get your Licence Controller Qualification (LCQ) in 3 easy steps.



Complete a LCQ course with the Training Bureau. (Choose from Classroom, Correspondence or Online)



Complete and pass your LCQ Exam online (2 hour exam)



We will apply to ServiceIQ who will email your LCQ Certificate to you electronically, and we will record your achieved unit standards with NZQA.

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LCQ Training Packs for Providers



As leaders in the alcohol licensing industry, our comprehensive LCQ Trainers Packs contain an in depth knowledge of the sale and supply of alcohol requirements and are being used around the country to deliver the LCQ Course. If you are a provider, you can partner with us and get access to our course manuals, workbooks, slideshows, online assessment system and assessment guides.